Air Power Services, Inc. ("Air Power Services," "we," "us," or "our") operates the website located at airpowerservicesinc.com (the "Site"). This Privacy Policy explains what information we collect when you visit or use our Site, how we use it, and the choices you have. By using our Site, you agree to the practices described in this policy.
Information We Collect
We collect information in the following ways:
- Information you provide directly. When you submit our contact form, call, or email us, we may collect your name, company name, phone number, email address, and the details of your message or service request.
- Automatically collected information. Like most websites, our Site may automatically log standard technical information such as your browser type, device type, pages visited, and the date/time of your visit, typically through server logs or basic analytics tools.
- Cookies. We may use cookies or similar technologies to keep the Site functioning properly (for example, remembering your dark/light mode preference). We do not use cookies to sell your personal information.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries about sales, service, parts, or used equipment
- Schedule service calls and provide quotes
- Route your message to the correct department (sales, service, parts, or accounting)
- Improve our Site and understand how visitors use it
- Comply with legal obligations and protect our business interests
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share information with:
- Our own staff and departments (sales, service, parts, accounting) in order to respond to your request
- Service providers who help us operate our Site or business (for example, website hosting or email delivery), who are only permitted to use your information to provide those services to us
- Manufacturers or distributors (such as Kaeser, Mako, Champion, or other brands we represent) only when necessary to fulfill a warranty claim, parts order, or service request you've asked us to handle
- Government authorities, if required by law, subpoena, or to protect the rights, property, or safety of Air Power Services, our customers, or others
Data Security
We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our Site may contain links to third-party websites, including manufacturer sites for the brands we represent. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their privacy policies separately.
Children's Privacy
Our Site is intended for business and industrial customers and is not directed at children under 13. We do not knowingly collect personal information from children.
Your Choices
You may contact us at any time to ask what information we have on file for you, to request corrections, or to request that we delete information you've previously submitted, subject to any recordkeeping requirements we have as a business (for example, service and warranty history).
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will reflect the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: